Reliable Port Agency Services in Batam
Kreta Shipping provides full port agency services in Batam for local and foreign vessels calling at Batam, Pulau Sambu and Tanjung Balai Karimun. We assist shipowners, vessel operators and ship managers with port call coordination, vessel clearance and the required communication with relevant authorities.
Supported by experienced maritime professionals, our team coordinates requirements involving the Port Authority, Quarantine, Immigration, Customs and other relevant parties according to each vessel’s operational needs.
From pre-arrival preparation to vessel departure, we maintain clear communication with the appointed principal and coordinate each requirement based on the vessel’s schedule and port procedures.

Our Port Agency Services
Our team coordinates the necessary port formalities and operational requirements based on the vessel type, port of call and appointed scope of work.
- Pre-Arrival Documentation Coordination
- Port Authority and Harbourmaster Coordination
- Quarantine Formalities
- Immigration Coordination
- Customs Coordination
- Vessel Arrival and Departure Clearance
- Port Call and Operational Coordination
- Crew Change Coordination
- etc.
Port Agency Coverage Area
Kreta Shipping provides ship agency and port call support services for vessels calling at Batam, Pulau Sambu and Tanjung Balai Karimun. Service availability and operational arrangements are subject to the vessel’s location, schedule and required port formalities.
Contact our team with your vessel details and port of call to confirm the appropriate agency support.